// LEGAL
Cookie Policy
Last updated 13 April 2026
This Cookie Policy explains how Instance Labs LTD ("we", "us", "our") uses cookies and similar technologies on the Last Command platform ("Service"). It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to site owners. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).
2. Cookies We Use
2.1 Essential Cookies (Strictly Necessary)
These cookies are required for the Service to function and cannot be disabled. They do not require your consent under UK/EU law.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| CognitoIdentityServiceProvider.* | Authentication tokens (ID, access, and refresh tokens) that keep you signed in | Access/ID: 8 hours; Refresh: 30 days | AWS Cognito |
| amplify-signin-with-hostedUI | Tracks authentication state for the sign-in flow | Session | AWS Amplify |
| cookie_consent | Stores your cookie consent preference (accepted or rejected) | 1 year | Last Command |
2.2 Analytics Cookies
These cookies help us understand how visitors use the Service so we can improve it. They collect information in an aggregated, anonymised form. These cookies are set only with your consent.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated ID | 2 years | Google Analytics |
| _ga_* | Maintains session state for Google Analytics 4 | 2 years | Google Analytics |
Google Analytics data is processed by Google LLC. Google may transfer this data outside the UK/EEA. For more information, see Google's Privacy Policy.
2.3 Third-Party Cookies
Some of our service providers may set their own cookies:
| Provider | Purpose | More Info |
|---|---|---|
| Stripe | Payment processing and fraud prevention. Set when you interact with payment forms. | Stripe Privacy Policy |
| Google Analytics | Website analytics. Only enabled with your consent. | Google Privacy Policy |
3. Cookies We Do Not Use
For clarity, we do not use:
- Advertising or targeting cookies — we do not serve ads or track you across other websites
- Social media cookies — we do not embed social media tracking pixels or widgets
- Third-party marketing cookies — we do not share data with marketing platforms
4. Managing Your Cookie Preferences
4.1 Analytics Cookies
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these in the "Settings", "Preferences", or "Privacy" section of your browser. Common options include:
- Blocking all cookies
- Blocking only third-party cookies
- Deleting cookies when you close your browser
- Being notified before a cookie is set
Please note that blocking essential cookies will prevent the Service from functioning correctly — you will not be able to sign in or use authenticated features.
Here are links to cookie management instructions for common browsers:
5. Do Not Track
We respect Do Not Track (DNT) browser signals where technically feasible. When we detect a DNT signal, analytics cookies will not be loaded.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
7. Contact Us
If you have questions about our use of cookies, contact us at:
Instance Labs LTD
66 Paul Street, London, EC2A 4NA, United Kingdom
Company No. 17053174 (registered in England & Wales)
Email: privacy@lastcmd.com